CONTACT

Not sure which experience is right for you?
Do you have a question before or after booking?
Email us or send us a WhatsApp message, and we'll help you see things more clearly.

CONTACT DETAILS

E-mail: tickets.tenerifetraveladvisor@gmail.com
WhatsApp: +34 683 443 561
We can only assist in writing. Phone calls are not handled on this number.

We know that sometimes calling may seem easier, but with bookings, a date, name, number of participants or condition can easily be misunderstood.
That is why FINESTPASS™ customer support operates by e-mail and WhatsApp message.

This way, all important information is kept, can be found later, and can be checked accurately at any time. This is for your safety.

We reply to most messages during customer service hours as soon as possible.
For urgent questions related to a same-day experience, we recommend sending a WhatsApp message.

CUSTOMER SERVICE HOURS:

Every day: 7:00 - 22:00 (7 AM - 10 PM)
Canary Islands local time.

HOW CAN WE HELP?

Choosing an experience - if you are not sure which experience is right for you.
Booking questions - if the departure, time, age limit or participation requirements are not clear.
Changes or cancellations - if you already have a booking.
Practical information - arrival, parking, dress code, weather, children, health-related questions.

HAVE A QUESTION BEFORE BOOKING? THAT IS COMPLETELY FINE.

Not every experience is right for everyone. Some are less practical with small children, some are more comfortable for older travellers, and in some cases the weather or your health condition may also matter. If you are unsure, write to us and we will help you understand your options more clearly.

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SOCIAL MEDIA

On our social media channels, we share content, recommendations and Tenerife inspiration.
For bookings, changes, cancellations, refunds or customer service questions, we can assist you only by e-mail or WhatsApp message.
This keeps every request accurate, trackable and easy to find later.

YouTube: @tenerifetraveladvisor
Facebook: @tenerifetraveladvisor
Instagram: @tenerifetraveladvisor
TikTok: @tenerifetraveladvisor
X: @tenerifefinest
Pinterest: @tenerifetraveladvisor
VKontakte: @bogarbulcsu
LinkedIn: @bogarbulcsu